MEMBERS CODE OF CONDUCT
Who we are
We and our employees are engaged in the sale, and/ or renovation, and/ or servicing, and/ or assembly during repair of Small Plant and Equipment, for example:
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lawn and garden tools and equipment
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small farming tools and equipment
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cleaning tools and equipment
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small forestry equipment
Professional
As member we will not undertake or continue with any service which we are not competent to carry out unless competent advice and assistance is obtained as to enable us to satisfactorily perform such services.
We accept our responsibility to keep ourselves updated with the latest training, technology and work practices.
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Fair dealing
We seek competitive advantages through superior performance never through unethical or illegal business practices. Each employee should endeavor to respect the rights of and deal fairly with our customers, suppliers, competitors and employees. To maintain our valuable reputation, compliance with all quality processes and safety requirements.
Discrimination
The diversity of our employees is a tremendous asset. We are firmly committed to providing equal opportunity in all aspects of employment and will not tolerate any illegal discrimination or harassment based on race, colour, religion, sex, national origin or any other protected class.
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Confidentiality
We have an obligation to respect the confidentiality of information acquired about employers, suppliers and customers whether business related or not. The duty of confidentiality continues even after the end of a business relationship.
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General
To be honest and lawfull when advertising products and services and to display the official logo and certification of the Association for as long as I am a member in good standing.
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Our environment
As member of the LMA/OPPASA we will endeavour to follow all applicable environmental laws and regulations.