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Who is the MIOSA?

What does the MIOSA do?

How to lodge a complaint.

Lodge a complaint.


Effective from July 2024, OPPASA no longer offers paid plans that include membership to MIOSA. Instead, members of the outdoor power equipment industry are encouraged to join MIOSA directly. MIOSA serves as the OPE industry ombudsman, providing essential services to its members. By joining MIOSA directly, industry members can access specialized support and resources tailored to their needs. This shift allows members to engage directly with MIOSA and benefit from its expertise and advocacy efforts within the industry.


Belonging to the MIOSA ombudsman brings significant value to OPPASA members. Here are some key benefits:

  1. Dispute Resolution: MIOSA serves as a neutral third-party entity dedicated to resolving disputes in a fair and impartial manner. OPPASA members can rely on MIOSA's expertise to address any conflicts or issues that may arise within the industry, providing a reliable avenue for swift and effective dispute resolution.

  2. Consumer Confidence: By being affiliated with MIOSA, OPPASA members demonstrate their commitment to maintaining high standards of professionalism and integrity. This association enhances consumer confidence in their products and services, building trust and credibility among customers.

  3. Industry Reputation: Belonging to an ombudsman like MIOSA contributes to the overall reputation of the OPPASA member and the industry as a whole. It showcases a proactive approach to ethical business practices, fostering a positive image and setting an industry-wide benchmark for professionalism and accountability.

  4. Mediation and Advice: MIOSA provides valuable mediation services and expert advice to OPPASA members. Whether it's guidance on best practices, compliance with industry regulations, or assistance in resolving complex disputes, members can access the knowledge and support of MIOSA to navigate challenges effectively.

  5. Networking and Collaboration: MIOSA offers networking opportunities for OPPASA members, allowing them to connect with other industry professionals, share insights, and collaborate on common issues. This fosters a sense of community and unity within the industry, promoting knowledge exchange and collective growth.


By belonging to the MIOSA ombudsman, OPPASA members gain access to a range of resources and benefits that contribute to their business success, industry reputation, and customer satisfaction. It reinforces their commitment to maintaining ethical practices and ensures they have a reliable partner to address any challenges that may arise.

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